I received a bill for an item I have already paid for. Did you receive my payment?

If you have already sent in your payment or returned a product you purchased and have received another bill, please ignore the second bill. Sometimes your payment and a reminder cross in the mail. If you continue to receive bills, please call our Customer Service Department, toll-free at 816-251-3561, between 7:30 a.m. and 4:30 p.m. (CT), Monday through Friday, so we can make sure your payment was applied to your account correctly.