Please review our frequently asked questions below. If you don’t find the answers you need, let us know. Our Customer Care Department is open Monday- Friday from 7:30 a.m. to 4:30 p.m. (CT).

Customer Care: 816-251-3561 or [email protected]

Main UWH Phone: 816-524-3550 | Fax: 816-251-3554

Mailing Address:
Unity World Headquarters
1901 NW Blue Parkway
Unity Village, MO 64065-0001


Donation Information

Unity Federal Tax ID # 44-0546000

Donate by Phone
To make a donation by phone, please call 816-251-3561 between 7:30 a.m. and 4:30 p.m. (CT), Monday through Friday.

To donate by mail, please print this PDF donation form.

Mail form to:
Unity World Headquarters
1901 NW Blue Parkway
Unity Village, MO 64065


Frequently Asked Questions

Payment Methods and Payment Security

For product, event orders, and donations through our online store, we accept Visa, Mastercard, American Express, and Discover debit and credit cards and PayPal. During checkout you will be prompted to enter your credit card number and expiration date.

Delivery of Products

Please allow 7-14 business days for delivery of items ordered through the Unity online store. We do not offer express delivery for products ordered online. To request special delivery instructions, please call or email our Customer Care Department at [email protected] or 816-251-3561.

To Change an Order

To change an order submitted online, please call or email our Customer Care Department at [email protected] or 816-251-3561.

Refund Policies

We want you to be fully satisfied with your purchases from Unity. Within 30 days of receipt of your order, you may return any item in the condition you received it for a full refund. If a return is needed due to our error, we will also refund shipping costs.

Please include the original packaging and packing slip with returned items. CDs should be returned in their original cases with seals and outer wrappings intact.

Return products to:

Unity Online Store
1901 NW Blue Parkway
Unity Village, 64065-0001

Change Account Information

You can update your account information by going to unity.org/shop and clicking the “My Account” tab at the top of the page. Should you need assistance updating your information, please call or email our Customer Care Department at [email protected] or 816-251-3561.

Forgot Username or Password

Should you forget your Unity online account username or password, please click the SIGN IN link at the top right corner and use the forgot username or forgot password options. Should you need assistance updating your information, please call or email our Customer Care Department at [email protected] or 816-251-3561.

Spanish Products

Unity offers many Spanish products. If you would like to speak to a Spanish-speaking Customer Care representative, please call 816-251-3574.


Questions Relating to Magazines

In What Formats Is Daily Word® Available?

Daily Word is available in regular-sized print, large type, digital, braille, and Spanish versions.

In What Formats Is Unity Magazine® Available?

Unity Magazine is available in print and digital versions.

Missing or Damaged Magazine Issues

If you’d like to report a damaged or missing magazine issue, please email or call our Customer Care Department at [email protected] or 816-251-3561.

Digital Versions of Magazines

Should you need assistance accessing your digital subscription of either Unity Magazine or Daily Word magazine, please email or call our Customer Care Department at [email protected] or 816-251-3561.

Change the Format of Your Magazine Subscription

Should you wish to change the format of the magazine subscription you have, please email or call our Customer Care Department at [email protected]or 816-251-3561.

Canceling a Magazine Subscription

Should you need to cancel your subscription of either Unity Magazine or Daily Word magazine, please email or call our Customer Care Department at [email protected] or 816-251-3561. A refund can be issued for the unused balance of your payment at your request.


Questions Relating to BeUnity App

The BeUnity app allows users to:

  • Easily and quickly submit prayer requests to the Unity Prayer Ministry (Silent Unity®) and to request email responses for prayer submissions
  • Log on to read Daily Word messages (for digital subscribers)
  • View inspirational and meditative videos from Unity, with new videos added each month
  • Quickly access articles, meditations, and other spiritual content from Daily Word, Unity Magazine, and unity.org

Can I still use the former uPray and Daily Word apps?

The BeUnity web app replaces the former Daily Word and uPray apps.

Is the BeUnity app available from the app store for my device?

Because this app is web-based, the only way to access it is from this link: be.unity.org. Follow the instructions on your device for installing web pages on your home screen.

What if I don’t have a Daily Word subscription?

A Daily Word digital subscription is required to access the Daily Word area of the new BeUnity app. Please visit dailyword.com/subscribe for more information, or contact our Customer Care team at 816-251-3561 or [email protected] for assistance with your subscription or help logging on.