Contact Unity World Headquarters
Please review our frequently asked questions below. If you don’t find the answers you need, let us know. Our Customer Care department is open Monday- Friday from 7:30 a.m. to 4:30 p.m. (CT).
Customer Care: 816-251-3561 or [email protected]
Main UWH Phone: 816-524-3550 | Fax: 816-251-3554
Mailing Address:
Unity World Headquarters
1901 NW Blue Parkway
Unity Village, MO 64065-0001
Donation Information
Unity Federal Tax ID # 44-0546000
Donate by Phone
To make a donation by phone, please call 816-251-3561 between 7:30 a.m. and 4:30 p.m. (CT), Monday through Friday.
To donate by mail, please print this PDF donation form.
Mail form to:
Unity World Headquarters
1901 NW Blue Parkway
Unity Village, MO 64065
Frequently Asked Questions
Payment Methods and Payment Security
For product, event orders, and donations through our online store, we accept Visa, Mastercard, American Express, and Discover debit and credit cards and PayPal. During checkout you will be prompted to enter your credit card number and expiration date.
Delivery of Products
Please allow 7-14 business days for delivery of items ordered through the Unity online store. We do not offer express delivery for products ordered online. To request special delivery instructions, please call or email our Customer Care Department at [email protected] or 816-251-3561.
To Change an Order
To change an order submitted online, please call or email our Customer Care Department at [email protected] or 816-251-3561.
Refund Policies
We want you to be fully satisfied with your purchases from Unity. Within 30 days of receipt of your order, you may return any item in the condition you received it for a full refund. If a return is needed due to our error, we will also refund shipping costs.
Please include the original packaging and packing slip with returned items. CDs should be returned in their original cases with seals and outer wrappings intact.
Return products to:
Unity Online Store
1901 NW Blue Parkway
Unity Village, 64065-0001
Change Account Information
You can update your account information by going to shop.unity.org and clicking the "My Account" tab at the top of the page. Should you need assistance updating your information, please call or email our Customer Care Department at [email protected] or 816-251-3561.
Forgot Username or Password
Should you forget your Unity online account username or password, please click the SIGN IN link at the top right corner and use the forgot username or forgot password options. Should you need assistance updating your information, please call or email our Customer Care Department at [email protected] or 816-251-3561.
Spanish Products
Unity offers many Spanish products. If you would like to speak to a Spanish-speaking Customer Care representative, please call 816-251-3574.
Questions Relating to Magazines
In What Formats Is Daily Word® Available?
Daily Word is available in regular-sized print, large type, digital, braille, and Spanish versions.
In What Formats Is Unity Magazine® Available?
Unity Magazine is available in print and digital versions.
Missing or Damaged Magazine Issues
If you’d like to report a damaged or missing magazine issue, please email or call our Customer Care Department at [email protected] or 816-251-3561.
Digital Versions of Magazines
Should you need assistance accessing your digital subscription of either Unity Magazine or Daily Word magazine, please email or call our Customer Care Department at [email protected] or 816-251-3561.
Change the Format of Your Magazine Subscription
Should you wish to change the format of the magazine subscription you have, please email or call our Customer Care Department at [email protected]or 816-251-3561.
Canceling a Magazine Subscription
Should you need to cancel your subscription of either Unity Magazine or Daily Word magazine, please email or call our Customer Care Department at [email protected] or 816-251-3561. A refund can be issued for the unused balance of your payment at your request.